Welcome to The Millet Oven. These Terms and Conditions govern your access to and use of https://themilletoven.com/ and the purchase of products through our website.
By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
1. About Us
The Millet Oven is a food brand based in Sikar, Rajasthan, India, offering millet-based cookies, biscuits, and related snack products.
For questions about these Terms and Conditions, please contact us using the details provided at the end of this page.
2. Eligibility and Website Use
By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable law.
You agree not to misuse our website, attempt unauthorised access, interfere with its operation, or provide false or misleading information when placing an order.
3. Products and Product Information
We aim to provide accurate descriptions, photographs, prices, weights, ingredients, and other product information.
However, product photographs are for illustration and the actual packaging or appearance may vary slightly.
Customers should read the product description and packaging carefully before purchasing. Ingredient lists, allergen information, net weight, storage instructions, and other applicable declarations should be checked for each product.
If you have a food allergy or dietary restriction, please review the ingredient and allergen information before placing an order. Contact us if you need clarification.
4. Prices and Availability
All prices are displayed in Indian Rupees (INR), unless stated otherwise.
Prices, offers, and product availability may change from time to time. The price applicable to your order will be the price displayed at checkout when you place the order, subject to applicable law.
We make reasonable efforts to maintain accurate product listings and inventory information. If a product becomes unavailable after an order is placed, we will contact you regarding the available options, which may include a refund where applicable.
5. Orders and Order Confirmation
Placing an order constitutes a request to purchase the selected products.
We may contact you to verify order details, delivery information, or payment status. An order confirmation message does not necessarily mean that the order has been dispatched.
If we are unable to fulfil an order, we will inform you and arrange an appropriate resolution, including a refund where applicable.
6. Payments
Payments may be accepted through the payment methods displayed at checkout.
Online payments may be processed by third-party payment service providers. You must provide accurate information and follow the payment provider’s applicable terms.
An order requiring online payment will be processed after the payment is successfully confirmed. If a payment is deducted but the order is not confirmed, please contact us with the transaction details. We will investigate the issue and arrange an appropriate resolution.
Cash on Delivery, if available, will be subject to the terms displayed at checkout.
7. Shipping and Delivery
Delivery availability, shipping charges, estimated delivery times, and other shipping conditions are described in our Shipping and Delivery Policy.
The standard shipping charge is ₹99 per order where applicable, unless a different charge or offer is displayed at checkout.
Delivery estimates are indicative and may vary due to location, courier availability, weather, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate delivery address and contact number.
8. Cancellations, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are governed by our Refund and Returns Policy.
Food products that have been opened or consumed may generally not be eligible for return for food safety and hygiene reasons, except where required by applicable law.
If you receive a damaged, defective, expired, or incorrect product, contact us promptly with your order details and supporting photographs where relevant.
Nothing in these Terms and Conditions removes any consumer rights that cannot legally be excluded.
9. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional conditions, including validity periods, minimum order values, product eligibility, and usage limits.
Offer details will be displayed where applicable. Promotions cannot be combined unless expressly permitted by the relevant offer terms.
10. Intellectual Property
Unless otherwise stated, the content on this website, including the brand name, logo, text, graphics, product photographs, and design elements, belongs to The Millet Oven or is used with permission.
You may not reproduce, distribute, modify, or commercially use this content without prior permission, except where permitted by applicable law.
11. Third-Party Services and Links
Our website may use third-party services, including payment gateways, delivery partners, analytics services, and external websites.
These services may be governed by their own terms and privacy policies. We are not responsible for the independent policies of third parties, subject to applicable law.
12. Website Availability and Security
We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, security updates, or other circumstances.
You must not attempt to compromise the website’s security, introduce malicious code, or interfere with other users’ access.
13. Limitation of Liability
To the extent permitted by applicable law, The Millet Oven will not be liable for indirect or consequential losses arising from the use of this website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review the Privacy Policy before placing an order.
15. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business, website, or applicable legal requirements.
The latest version will be published on this page with the updated date. Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by law.
16. Governing Law and Disputes
These Terms and Conditions are subject to the applicable laws of India.
Any dispute will be addressed in accordance with applicable Indian law and the jurisdiction of competent courts, subject to mandatory consumer protection laws and other applicable legal requirements.
17. Contact Us
If you have questions about these Terms and Conditions, your order, or our products, please contact us:
