Frequently Asked Questions
Have a question about our millet-based cookies, orders, or delivery? Find quick answers below.
What is The Millet Oven?
The Millet Oven focuses on bringing traditional Indian millets into everyday snacking through delicious cookies and biscuits.
What products do you offer?
Our range includes Ragi Biscuits, Bajra Biscuits, Jowar Jaggery Cookies, and Multigrain Cookies. Product availability may vary.
What ingredients are used in your cookies?
Ingredients vary by product and may include millet flours, ghee, milk, almonds, cashews, jaggery, sugar, and spices. Check each product page and packaging for its complete ingredient list.
Are your cookies sugar-free?
Not all our cookies are sugar-free. Some products contain sugar or jaggery. Please check the product ingredients before ordering.
Do your cookies contain nuts or dairy?
Some products contain almonds, cashews, milk, or ghee. Please review the ingredients carefully if you have food allergies or dietary restrictions.
How can I place an order?
Choose your products, add them to your cart, enter your delivery details at checkout, and complete your order using an available payment method.
Which payment methods do you accept?
Available payment methods are shown at checkout and may vary depending on current availability.
What are the delivery charges?
Our standard delivery charge is ₹99 per order unless a different charge or offer is shown at checkout.
Where do you deliver?
We are based in Sikar, Rajasthan. Delivery depends on service availability for your location. Enter your address at checkout to check availability.
How long will my order take to arrive?
Delivery times depend on your location, order processing, and courier availability. Any available estimate will be shown or communicated during the ordering or shipping process.
Can I cancel my order?
Cancellation may be possible before your order is processed or dispatched. Contact us promptly with your order details. Requests are subject to order status and our applicable policies.
What if I receive a damaged, incorrect, or expired product?
Please email us within 48 hours of delivery with your order details and clear photos of the product and packaging. We will review your concern under our Refund and Returns Policy and applicable law.
Can I return opened food products?
For food safety and hygiene reasons, opened or consumed products may generally not be eligible for return, except where required by applicable law. Please read our Refund and Returns Policy for details.
How can I contact The Millet Oven?
Email us at themilletoven02@gmail.com. If your question concerns an existing order, please include your order number.
Where can I find your store policies?
You can find our Shipping and Delivery Policy, Refund and Returns Policy, Privacy Policy, and Terms and Conditions on our website.